Contact information

Contact Us

Lucid Rob Merch (lucidrobmerch.com)

Last Updated: April 29, 2026

Have a question, an order issue, or feedback? We’d love to hear from you. Below you’ll find the best ways to reach us, along with our formal business information.

Get in Touch

The fastest way to reach us is by email at lucidrobbiz@gmail.com. We do our best to respond to all inquiries within two (2) business days.

Order Questions

If you’re writing about an order, please include the following so we can help you faster:

•  Your full name

•  Your order number

•  The email address used to place the order

•  A clear description of the issue (and photos if the item arrived damaged or incorrect)

Common Inquiries

Refund requests: Must be submitted within 30 calendar days of purchase. See our Refund Policy for full details.

Damaged, defective, or incorrect items: Contact us within 7 days of delivery with photos.

Shipping and tracking questions: Please allow up to 48 hours for tracking to update after your shipping notification. See our Shipping Policy for production and delivery timelines.

Order changes or cancellations: Reach out as soon as possible. Once an order has entered production with our fulfillment partner, changes and cancellations may no longer be possible.

Wholesale, collaboration, or press inquiries: Email us with “Wholesale,” “Collab,” or “Press” in the subject line.

Business and Legal Information

This Site is owned and operated by:

Lucid Media LLC

d/b/a Lucid Rob Merch

Website: lucidrobmerch.com

Email: lucidrobbiz@gmail.com

All correspondence regarding our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, intellectual property, and any other legal matters should be directed to the email address above.

Response Times

We aim to respond to all customer inquiries within two (2) business days. Response times may be longer during weekends, holidays, and peak sales periods. We appreciate your patience.

© 2026 Lucid Media LLC. All rights reserved.